Cart not found / Member not found / Classification Id required : Harris Data

Cart not found / Member not found / Classification Id required Print

Created by: Joey Simon

Modified on: Thu, 16 Jan, 2025 at 3:59 PM

Scenario: "Cart not found" error in V2U for a site using Max Gaming members and the SwiftPOS Cloud API

1. Go to V2U Dashboard > Select Site > Settings > Other Settings:

a) Ensure Guest Member ID is set to the Member Number of the guest v2u member in SwiftPOS Back Office.

Note: This is the Member Number, not the Alternate/Card ID

b) Set Netpos Member Type to 3

c) Set Gaming Provider to Max

E.g.

2. Ensure the interface type is configured correctly in Back Office

a) In Back Office, go to Administration > Cloud Connectivity on the left panel
b) On the Locations Tab, click the desired location
c ) Then click the Edit button at the bottom of the screen

d ) On the NetPOS tab, check these settings:

3.) Check the same settings at the Web App location (unsure if this matters for Cloud):

Joey is the author of this solution article.

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Cart not found / Member not found / Classification Id required Print

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